Terms & Conditions

Last updated: 13 September 2026

Welcome to Cambridge Equine. By using our website or placing an order, you agree to these Terms & Conditions.

  1. About Us

Cambridge Equine, Cambridge, UK.

Email: [your email address]

Website: CAMBRIDCE EQUINE

Address: [full business address]

 

  1. Products

We aim to ensure product descriptions, images, colours, sizes and specifications are accurate. Minor variations may occur. We may correct errors, update information or withdraw products without notice.

 

  1. Prices & Payment

Prices are in GBP (£) and include UK VAT where applicable. Delivery charges are shown at checkout. Payment must be received before dispatch.

 

  1. Orders

An order confirmation will be sent when your order is received. We may cancel or refuse orders due to unavailable items, obvious errors or suspected fraud. Payments for cancelled orders will be refunded.

 

  1. Delivery

We aim to dispatch within 1 working day unless stated otherwise. Delivery times are estimates and may be affected by weekends, bank holidays, courier delays or circumstances beyond our control. Please check your delivery address carefully.

 

  1. Returns & Refunds

UK consumers generally have the right to cancel online purchases within 14 days of receiving them, subject to legal exceptions. Items should be returned unused and, where reasonably possible, in original packaging. Personalised, bespoke or certain hygiene-sensitive items may be excluded where permitted by law. Refunds are made to the original payment method.

 

  1. Faulty or Incorrect Items

Please contact us promptly if an item is damaged, faulty or incorrect. Your statutory consumer rights are unaffected.

 

  1. Website & Intellectual Property

Our website must be used lawfully. Unauthorised access, harmful software or commercial use of our content is prohibited. Website content belongs to Cambridge Equine or its content providers and is protected by intellectual property laws.

 

  1. Liability

We cannot guarantee uninterrupted or error-free service. Nothing excludes liability that cannot legally be excluded or limits your statutory rights.

 

  1. Privacy & Third Parties

Personal information is handled under our Privacy Policy. We are not responsible for third-party websites or their privacy practices.

 

  1. Governing Law

These terms are governed by the laws of England and Wales, subject to your statutory consumer rights.

 

  1. Changes & Contact

We may update these terms; the latest version will appear on this page.